Privacy Policy

A legal disclaimer

Last Updated: December 2024

Take Flight Jump Houses, LLC (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services. By using our website and services, you consent to the data practices described in this policy.

1. Information We Collect:

We may collect personal information from you when you interact with our website, request services, or otherwise communicate with us. This information may include:

Personal Identification Information: Name, phone number, email address, and mailing address.
Payment Information: Credit card details and other payment-related data (processed securely through our payment partners).
Booking Information: Rental details such as event dates, location, and type of equipment requested.
Communication Data: Any other information you provide to us when contacting us for inquiries, reservations, or feedback.

2. How We Use Your Information:

We use the collected information for the following purposes:

To process and manage bookings and rental agreements.
To communicate with you regarding your reservations, questions, or customer service requests.
To send you promotional materials, special offers, or newsletters (with your consent).
To improve our website and services based on your feedback.
To process payments and protect against fraudulent activities.
To comply with legal obligations and enforce our terms of service.

3. Sharing and Disclosure of Your Information:

We do not sell your personal information to third parties. We may share your information with:

Service Providers: Third-party vendors and contractors that assist us in providing services (e.g., payment processors, delivery services). These parties are only permitted to use your personal data as necessary to provide their services to us.
Legal Requirements: We may disclose your information if required by law, court order, or government regulation.
Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

4. Data Security:

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. While we strive to use commercially acceptable means to safeguard your data, we cannot guarantee its absolute security.

5. Your Rights:

Depending on your location, you may have certain rights with respect to your personal information, including:

Access: The right to request access to your personal data.
Correction: The right to request correction of any inaccuracies in your personal data.
Deletion: The right to request deletion of your personal data, subject to certain conditions.
Objection: The right to object to the processing of your personal data under certain circumstances.
Data Portability: The right to request the transfer of your personal data to another service provider, where technically feasible.

To exercise these rights, please contact us using the information below.

6. Cookies and Tracking Technologies:

We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our site, remember your preferences, and improve functionality. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

7. Third-Party Links:

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy:

Our website and services are not directed at individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy:

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website, and the date of the latest revision will be indicated at the top of the policy. Your continued use of our services after any changes to this Privacy Policy will constitute your acceptance of the new terms.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Take Flight Jump Houses, LLC
New Hartford, CT 06057
(860)-806-2821

events@takeflightjumphouses.com

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